Oscar Wylee Canada FAQ Web Banner
Oscar Wylee Canada FAQ Mobile Banner

FRAMES

Can I try on the frames before I buy?

Of course! We want your Oscar Wylee glasses to be the perfect fit for your face before you commit to a purchase.

Your safety is very important to us, that’s why we have implemented strict safety precautions in all of our stores.

I really like your frames. Are there different sizes available?

Most of our styles are available in one size only. Some styles do come in small and x-small. To find the perfect frames, visit one of our stores and our friendly team will be able to help you.

My frames don't fit perfectly. What can I do?

You can have your OW glasses adjusted free during the life of your glasses. Head in-store and a member of the team will be able to help your glasses give the perfect fit!

If you are not near an OW store, other Optometrists should be able to help with adjustments. Sometimes they will apply heat to frames to make them more malleable for adjusting. Direct heating applied to lenses can cause distortions and damage the lenses, so make sure to ask your Optometrist to avoid heating the lenses.

If you have any other questions or concerns please contact us.

What are your glasses made of?

Oscar Wylee frames are made of premium materials. From custom cellulose acetate, high-quality stainless steel, to ultra-lightweight titanium and ultem. These frames are complemented by some of the sturdiest hinges for absolute comfort and durability. Each frame passes through numerous stages of production and is polished to ensure a strong lustre.

Where are your glasses made?

All the high-quality materials used to create Oscar Wylee frames are sourced from various manufacturers and assembled in Asia. We have personally visited these factories to oversee the manufacturing processes and working conditions. After each individual frame has passed its inspection and strict quality assurance phases, we custom-cut your prescription lenses.

What lens would you recommend for your half-rim (Nylon) frames?

We recommend that all our half-rim styles are purchased with our Extra Thin & Light, 1.6 index lenses or above. Any orders with standard lenses that chip or crack will not be covered by Oscar Wylee’s standard lens replacement warranty.

Can I order in a different Oscar Wylee store to the one I had my eye exam at?

Of course! If you had an eye exam in one Oscar Wylee store and would like to place your order in another location at another time, the team can view your file and help you place the order.